SHIPPING POLICY

Gladiator Performance SA (PTY) LTD Shipping Policy

Last Updated: June 2026

Thank you for shopping with Gladiator Supps. We are committed to delivering your order as quickly and efficiently as possible.

Processing Times

All orders are processed within 1–3 business days after payment has been received and verified.

Orders placed on weekends or public holidays will be processed on the next business day.

During promotional periods, product launches, or peak seasons, processing times may be slightly longer.

Shipping Methods

Gladiator Supps uses trusted third-party courier services, including but not limited to:

• Courier Guy
• PostNet to PostNet
• PUDO
• Aramex
• Other approved courier partners

The shipping provider used may vary depending on your location, package size, and service availability.

Delivery Timeframes

Estimated delivery times:

• Major Cities: 1–4 business days
• Regional Areas: 3–7 business days
• Remote Areas: 5–10 business days

Please note that these are estimates only and delivery times may vary depending on courier operations and external circumstances.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Free shipping promotions may be offered from time to time and will be clearly communicated on our website.

Tracking Information

Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp (where applicable).

Customers are responsible for monitoring their shipment using the provided tracking information.

Delivery Responsibility

Ownership and responsibility for products transfer to the customer upon successful delivery to the shipping address or collection point provided during checkout.

Please ensure all delivery information is accurate when placing your order.

Delayed Deliveries

While we work closely with our courier partners, Gladiator Supps cannot guarantee delivery dates and is not liable for delays caused by:

• Weather conditions
• Public holidays
• Industrial action
• Load shedding disruptions
• Courier operational issues
• Incorrect customer information

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us within 48 hours of receiving notification of delivery.

We will work with the courier provider to investigate the matter and determine an appropriate resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

Additional shipping charges may apply if a parcel must be redirected, returned, or re-shipped due to incorrect information supplied by the customer.

Contact Us

For any shipping-related questions, please contact:

Gladiator Performance SA (PTY) LTD

Email: gladiatorperformancesa@gmail.com

Phone/WhatsApp:076 248 2576